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Pactolus Selected by Global Crossing to Enable Delivery of Next-Generation Event Call Services
Integrates RadiSys Media Services, Sonus Gateways.
Marlborough, MA - October 30, 2007 -
Pactolus Communications Software Corporation, makers of the industry's most broadly-deployed SIP applications and service creation/delivery solutions, today announced that Global Crossing (NASDAQ: GLBC) has selected the Pactolus RapidFLEX™ Service Creation and Delivery Platform and SIPware™ Event Audio Conferencing application to enable delivery of next-generation Event Call services. The new Pactolus platform, now riding on Global Crossing's Voice over Internet Protocol (VoIP) network, leverages IP's rich potential for scale, economy, service feature innovation and reliability.
Wainhouse Research Partner and CSP Practice Manager Marc Beattie notes: "The industry needs IP-based solutions that exceed those of routine peer-to-peer and PBX-level IP services to aggregate thousands of users on a single call, achieve scale and stability through geographically distributed networking, and safeguard call states and service resiliency."
"By integrating Pactolus' solutions and RadiSys' media server technology with our global IP network that includes Sonus gateways, we've enhanced the scalability, robustness, resiliency, and monitoring and reporting capabilities of our operator-assisted audio conferencing architecture," said Greg Wallace, Global Crossing's vice president of network architecture, planning and development. "This will enable greater operational efficiencies and accelerate new service creation to enhance our customers' experience and support capacity as subscriber demand grows."
Global Crossing's Event Call platform now includes three primary elements: 1) the service delivery platform, including the object-based Pactolus RapidFLEX Service Creation Environment, the RapidFLEX Application Server, and the RadiSys Convedia Media Server, 2) the Pactolus SIPware Event Conferencing Application, and 3) the Pactolus Event Conference Manager (ECM). The conferencing platform service is delivered through a Sonus Gateway to PSTN-based users.
The Event Call platform marks the first large-scale deployment of the Pactolus Event Conference Manager (ECM), an innovative management Web interface for Global Crossing's operational staff. The Global Crossing Event Call platform is also one of the industry's first to integrate the use of media servers on operator-assisted calls, allowing the creation and implementation of robust features. To date, the use of media server-driven features has been confined to smaller-scale reservationless calling services.
Redundancy Support For Ongoing Scale and Subscriber Growth
Pactolus' award-winning InService high availability architecture will be integrated into the Global Crossing Event Call Service, allowing the carrier the ability to leverage geographically distributed network resources and add service capacity as customer demand grows. InService was developed to let carriers achieve unprecedented subscriber service resiliency and recovery speeds for highly scaled deployments. It supports:
- Load balancing of various service-enabling IP resources, including application server and media server resources, across multiple geographically-dispersed service POPs;
- Routing of call traffic in real-time across multiple sites around media gateway, application server, and media server failures;
- Sustained call states in multiple service POPs simultaneously;
- Automated failover of database processing to alternative service POPs; and
- Automated failover of all call processing to alternative service POPs in the event of primary site failure.
Pactolus Chairman and CEO Paul Blondin concludes: "Global Crossing is a uniquely respected, innovative and successful service provider. We and our partners are very proud to be selected to enable the delivery of advanced, highly-scaled IP services."
The announcement was made at the Fall 2007 Voice On The Net (VON) Conference & Expo in Boston, Mass.
About Global Crossing
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 390 cities in more than 30 countries worldwide, and delivers services to more than 600 cities in more than 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of data, voice and security products to approximately 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its Professional Services and Managed Solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services. Global Crossing was the first -- and remains the only -- global communications provider with IPv6 natively deployed in both its private and public backbone networks.
Please visit www.globalcrossing.com or blogs.globalcrossing.com/ for more information about Global Crossing.
About Pactolus Communications Software
Unique Pactolus-based, SIP-based voice applications now support an industry-leading 3- 4 billion minutes of use per month in more than 140+ carrier and service provider networks, providing exceptional service differentiation and enabling ongoing innovation and customer retention.
The RapidFLEX Service Creation and Delivery Platform's extensible object-based design lets users quickly and reliably create, deploy and scale VoIP and other IP services without advanced multi-disciplinary proficiencies or prohibitive entry economics. The popular, customizable SIPware™ turnkey services suite includes residential and business VoBB, prepaid and post-paid calling card, reservationless and operator-managed event audio conferencing, voice messaging, and service-integrated operator assistance. Open Source applications for service providers and enterprises, and the RapidFLEX Service Creation and Delivery Platform are freely downloadable at the www.SIPdev.org developer community website.
About RadiSys Convedia Media Servers
RadiSys (NASDAQ: RSYS) is a leading provider of advanced solutions for the communications networking and commercial systems markets. RadiSys Convedia media servers are the market leader in IP audio and video media processing products and technologies for VoIP and IMS networks. RadiSys Convedia media servers consolidate the functions of traditional announcement servers, interactive voice response (IVR/VRU) units, conference bridges, messaging platforms, and speech platforms into a multi-service, open standards compliant solution for network and enhanced services media processing.
For more information, contact:
Ken Osowski
Pactolus Communications Software
508-616-0900 x 328
keno@pactolus.com
Maureen MacGregor
Pelorus Communications
978-525-3688
Maureen@peloruscom.com
Lyn Pangares
RadiSys Corporation
503-615-1220
Lyn.pangares@radisys.com
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